Support and guidance
Helpful details for patients, their families, and visitors about care, support, and what to expect during your visit.
Frequently used support
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Personality Disorder and Complex Needs Service User Network (SUN)
The network is for people who have been diagnosed with a Personality Disorder or similar emotional difficulties.
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DAFNE Diabetes: Helping you manage type 1 diabetes
The DAFNE (Dose Adjustment for normal eating) education programme can help you live well with diabetes.
This is tagged with the categories: Diabetes -
Personality disorders
This information is useful to people who have, or are exploring a diagnosis of Personality Disorder. We want provide you with information and support around what the diagnosis is, and how you might start to manage it.
This is tagged with the categories: Support -
Managing Type 1 diabetes
Programme of education for people living with Type 1 diabetes for 2025. Please email [email protected] to book – there is limited availability for the sessions so please book early.
This is tagged with the categories: Diabetes -
Recovering Quality of Life (ReQol)
ReQoL is a Patient Reported Outcome Measure (PROM) which has been developed to assess the quality of life for people with different mental health conditions through a questionnaire.
This is tagged with the categories: Patient records -
Patients Know Best
Patients Know Best (PKB) is our online patient portal being gradually introduced to give you access to some of the information we hold in our IT systems. Information from PKB also feeds into the NHS App, making it easy for you to view your health information online, at any time.
This is tagged with the categories: Patient records -
Trauma buddy
Trauma Buddy’s aim is to help staff and patients built a therapeutic relationship faster and reduce the risk of further trauma while patients are on our psychiatric and physically focused wards.
This is tagged with the categories: Support -
My Care Record
My Care Record enables health and social care professionals to securely access information when caring for you.
This is tagged with the categories: Patient records -
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Neurodevelopmental support
The South East Essex Neurodevelopmental Service supports children who have a neurodevelopmental disorder as well as their parents and carers. It is available for children and young people living in the Southend, Castle Point and Rochford area.
This is tagged with the categories: Support -
Speech and Language Therapy support
Helping children and young people develop effective communication skills. It focuses on areas like understanding language, expressing thoughts, speech clarity, and social interaction.
This is tagged with the categories: Support -
Pregnancy vaccinations
Some vaccines are recommended during pregnancy to protect your health and the health of your baby. You can get your whooping cough, flu and COVID-19 vaccines.
This is tagged with the categories: Vaccinations -
Children’s vaccinations
As of 1 April, Community and School-Aged Immunisation Services (CSAIS) across Essex will be provided by Hertfordshire Community NHS Trust (HCT) as part of a new East of England Community School-Aged Immunisation Service. If you have a query and need to contact the service, please email: [email protected]
This is tagged with the categories: Vaccinations -
Eating Disorder Service user network
The Service User Network (SUN) is a community-based, support service which sits within the Eating Disorder Service
This is tagged with the categories: Eating disorder -
X-PERT programme
The X-PERT programme and X-PERT Insulin programme can help you live well with diabetes.
This is tagged with the categories: Diabetes -
Dose Adjustment for normal eating (DAFNE) programme
The DAFNE (Dose Adjustment for Normal Eating) education programme can help people in Essex live well with type 1 diabetes.
This is tagged with the categories: Diabetes -
MSE SWEET (South West Essex Education Training)
The MSE SWEET - South West Essex Education Training is for people with type 2 diabetes and is an essential part of diabetes management.
This is tagged with the categories: Diabetes -
myDiabetes app
The myDiabetes app is designed for people with a diagnosis of type 2 diabetes and is available to patients in mid and south Essex. It is designed by experts, for patients, and it can help you to improve your knowledge, monitor your diabetes and manage your risk factors.
This is tagged with the categories: Diabetes -
Every Carb Counts
Is a diabetes education programme designed to help people better understand how carbohydrates affect blood sugar levels. It supports individuals in learning how to manage their diet, portion sizes, and insulin more effectively.
This is tagged with the categories: Diabetes -
Personality Disorder
The information you find here has been co-produced with service users with lived experience of Personality Disorder.
This is tagged with the categories: Support