We only use your details to help look after your health and won’t share them unless we really need to, like to keep you or someone else safe.
Your Information – what does this mean?
We need to keep some information about you to make sure we can give you the best care possible.
Your name, address and date of birth.
When you have been to see someone from our organisation for care or treatment.
Names of your family or doctors and nurses who look after you.
To make sure the information we have about you is correct.
To keep your information safe.
To make sure you can read and understand the information.
To show you the information we have about you if you ask to see it.
You ask us too.
We ask you if we can and you say “yes”.
Someone is in danger, for example, to stop someone from becoming ill or being badly hurt.
We may use your information to:
Work well with others to give you the right treatment and care.
Help you or your doctors to make decisions about your health and well-being.
Make sure your care is safe.
Protect the health of others.
Make sure we are giving everyone the best treatment and care.
Carry out surveys about how well we are looking after you.
Help look into any concerns or complaints.
Other organisations involved in your treatment, care and safety, for example:
- Other hospitals
- Your family doctor (GP)
- Ambulance services
- Social services
- Organisations that make sure we are providing you with the best treatment and care, for example, the Care Quality Commission (CQC)
- Commissioners, who pay us to provide a service to you (Integrated Care Boards (ICBs))
- Education Services
- The Police or Fire and Rescue
Where we can, we will try to ask you if it is okay to do this but there may be times when we need to share this information without asking you first. This may be because we are not able to ask you or because it needs to be done quickly to help you.
We follow the local Trust policies and guidance in regard to how long we keep your information that we hold about you.
The Lampard Inquiry terms of reference (lampardinquiry.org.uk) and restrictions state that the Trust cannot delete any information we hold about you until the Inquiry has finished. Once the Inquiry has finished, the Trust will start to look at how long we need to keep your information and delete when it is no longer needed.
You can tell us when you do not want your information shared. This could be with your parents, carers or others.
If you tell us not to share your information, we will make sure we don’t wherever we can.
We will only share your information if the law tells us we have to.
You can ask for a copy of your information on paper or electronically (email). You should ask for your information in writing (email or letter) and include your full name, address, date of birth and the number known as the NHS number (you can find this on letters or other communication that you may have had with us).
The contact details for requesting a copy of your information can be found using the link below:
Your Health Records & Information | Essex Partnership University NHS Trust (eput.nhs.uk)
As well as asking for copies of your information, you can also ask:
- Certain people to stop using your information at certain times, this may affect your healthcare or delay treatment.
- To stop us from using your information for research. If you choose to say “no” (opt-out), ask the organisation’s Data Protection Officer to help you.
- To make sure that the information we hold about you is correct.
- How long your information will be kept before it is destroyed?
- Details about how we use your information
If you want to find out more about your information, how we use it and your rights, please contact the Data Protection Officer by emailing [email protected].