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Referrals to MyCareBridge for Children’s Autism and ADHD Assessment

My Care Bridge Essex is an online service that helps families manage referrals for autism and ADHD assessments. It allows doctors, schools, and other professionals to easily make referrals, and parents can stay updated on the progress. The service is available for children and young people up to 18 years old in mid and south Essex.

Referrals for Autism and ADHD assessments can be made via MyCareBridge. MyCareBridge allows your child’s school, their GP or health professional to submit a referral via an online system. 

We do not accept self-referrals from parents, carers or young people themselves.

Once we receive a referral, parents/carers will receive an email with a link to create a log in account on MyCareBridge. We ask Parents/carers and Schools (or the parent, if home educated) to complete online questionnaires which helps us decide the most appropriate care pathway for your child. 

We understand that filling out the questionnaires may take time, but providing detailed information at the start of your child’s assessment journey helps us understand their needs. This ensures we can reach an outcome as quickly as possible.

Once a referral is submitted through MyCareBridge, parents/carers and the school have 4 weeks to complete the online questionnaires. Both must be completed for the referral to move forward.

If one or both questionnaires are not completed within this time, the referral will be closed. If this happens, you will need to ask your original referrer to submit a new referral. Unfortunately, we cannot reopen closed referrals.

How to refer

My Care Bridge is an easy to use and secure online portal and has been developed in collaboration with healthcare professionals, education professionals, and families and carers. It is available for children and young people who are aged up to 18 years old and are registered with a GP in mid and south Essex. This includes Chelmsford, Braintree, Maldon, Castle Point, Rochford, Southend, Basildon, Brentwood and Thurrock.

It is for new referrals only – current referrals will continue to follow existing administrative pathways.

Educational settings (including nurseries, schools, and colleges), GPs, health visitors, and other healthcare professionals can use the portal to make and track referrals.

Parents and carers will be sent a login when a referral has been made. They will be able to login to the portal to provide information for their child’s referral, track the referral and access a library of support available locally.

My Care Bridge been developed by the Mid and South Essex Community Collaborative, a partnership between Essex Partnership University Trust, North East London Foundation Trust and Provide Community.

To access the portal

Provide Community (Chelmsford, Braintree and Maldon): My Care Bridge portal
NELFT (Basildon, Brentwood and Thurrock): My Care Bridge portal
EPUT (Castle Point & Rochford and Southend): My Care Bridge portal

Please email the children and young people’s team in your area to be added to the portal:

NELFT (Basildon, Brentwood and Thurrock) [email protected] 

Provide Community (Chelmsford, Braintree and Maldon) [email protected] 

EPUT (Castle Point & Rochford and Southend)
[email protected] 

You will be emailed with access information when your referral is made by a GP, health visitor, or educational setting.

If you are having issues accessing the portal, please contact the service:

NELFT (Basildon, Brentwood and Thurrock):  [email protected] 
Provide Community (Chelmsford, Braintree and Maldon):  [email protected] 
EPUT (Castle Point & Rochford and Southend):
[email protected]

My Care Bridge FAQs

The portal is for children who are registered with a GP in mid and south Essex. This includes Chelmsford, Braintree, Maldon, Castle Point, Rochford, Southend, Basildon, Brentwood and Thurrock.

The portal is for children and young people aged up to 18 years old.

Educational settings, health visitors, GPs, and other healthcare professionals including occupational therapists, physiotherapists, speech and language therapists, and audiologists can make a referral. If you are a healthcare professional and unsure if you can make a referral, please contact your local service. 

Nurseries, schools, and colleges can use the portal.

The portal cannot tell you how long the referral will take, however it will allow you track your referral in the system so you can see if here are any delays.

Yes, GPs and health visitors can still use SystmOne to refer, however we recommend using the portal as it allows families to track their referral and access information about local support.

Please contact the relevant children’s service:

EPUT (Castle Point & Rochford and Southend): [email protected] or [email protected] 

Provide Community (Chelmsford, Braintree and Maldon): [email protected]

NELFT (Basildon, Brentwood and Thurrock): [email protected]

GPs, health visitors and other health professionals, visit the referral link for your local area:

Educational settings: https://education-setting.mycarebridge.co.uk 
Parents and carers: You will be emailed with access information when your referral is made by a GP, health visitor, or educational setting.  

The Mid and South Essex Community Collaborative is a partnership between Provide Community, NELFT and EPUT.

Data is held securely on encrypted servers, with the relevant access control systems in place, following the Data Protection Act 2018 principles

Please contact the relevant children’s service:

EPUT (Castle Point & Rochford and Southend): [email protected] or [email protected] 

Provide Community (Chelmsford, Braintree and Maldon): [email protected]

NELFT (Basildon, Brentwood and Thurrock): [email protected]

People aged over 18 should contact their GP to discuss a referral to adult autism/ ADHD services in mid and south Essex. GPs should continue to follow current pathways for referring people aged over 18.

GPs, HVs, and other child health professionals, such as physiotherapists, occupational therapists, speech and language therapists, and audiologists working in children’s services. If you are a healthcare professional and unsure if you can make a referral, please contact the relevant service in your area.

GPs will receive automated email updates as the child’s referral progresses through the system.

We continue to receive a very high number of referrals for Autism and ADHD assessments. As a result of this it may take longer than usual for the referral to have a clinical review by one of our clinicians and an outcome of the referral shared with referrers and parents – we are working hard to ensure that outcomes are communicated  in a timely manner. 

There are currently also long waits for neurodevelopmental assessments – such as Autism and ADHD, due to the number of children being referred for this service. Each child’s assessment can require different activities to be carried out therefore waiting times can vary from patient to patient.  Our current average wait for completion of assessment is between 18 and 24 months. We are working very hard to reduce our waiting times as much as we possibly can.

What to do if the child’s mental health deteriorates

If there is a deterioration in the young person’s mental health while waiting for their assessment, please see the Southend, Essex and Thurrock (SET) CAMHS website for advice and information about mental health services: https://www.nelft.nhs.uk/set-camhs-get-in-touch/

You can also call 0800 953 0222 to speak to someone from the SET CAMHS team of healthcare professionals.