Your health records and information

The National Health Service (NHS) aims to provide you with the highest quality of health care. To do this, we must keep records about you, your health and the care we provide or plan to provide.

The Trust takes its information management responsibilities very seriously including those under the Data Protection Act 2018, The Freedom of Information Act 2000 and common law duty of confidentiality.

Protecting your privacy / information (including your health records)
The Trust has a legal duty to maintain the highest level of confidentiality. There are strict rules about keeping records on computer and on paper, so that they are secure and only authorised people are able to access to them.

What information is kept about me?
Every time you see a doctor or go to hospital, they must keep a record of the care you receive. Your records include information about your health, appointments, treatment and test results. This information may be stored on paper or electronically and may include x– rays, photos and image slides (MRI and CT).

Access to health records

What records can I see?
Between the Trust’s Access to Health Records Policy and the Protection and Use of Personal Information Policy, you can have access to any record in which you are identifiable. This will include assessments, treatment plans, reviews, decisions etc.

How do I gain access to my records?
You can start by asking the person who has written the record about your care if they will share with you what they have written.
Alternatively, you can contact the Access to Records team. Additional information can be found in the Your Personal Information, What you need to know leaflet.